CAREER OPPORTUNITIES

Pay: $17/hr

This position requires three days at our Leadville Dental Office and one day at our Frisco Dental Office.

Description:

The  Dental Patient Service Representative is the first point of contact between the Patient and our Clinic with responsibilities for supporting the Patient either in person or via the phone, a welcoming voice and offering a professional invitation into our Dental Clinic.

Operations:  Transitioning the Patient from the point of contact to their appointment, through to Patient checkout.  Maximizing Patient scheduling opportunities with attention to operational flow and the needs of the Patient 

Patient Appointment Preparation:  Prepare Patient records for appointment readiness and integrated services with demographics verification, appointment history, and accurate evaluation of records completion for retention in the Electronic Records system

Support revenue cycle management with payment collection

Participate in Team huddles

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Starting Pay: $17/hr

The Patient Service Representative is the first point of contact between the Patient and our Clinic with responsibilities for supporting the Patient either in person or via the phone, a welcoming voice and offering a professional invitation into our Clinic. 

Essential Functions: 

1.  Operations:  Transitioning the Patient from the point of contact to their appointment, through to Patient checkout.  Maximizing Patient scheduling opportunities with attention to operational flow and the needs of the Patient 

2.  Patient Appointment Preparation:  Prepare Patient records for appointment readiness and integrated services with demographics verification, appointment history, and accurate evaluation of records completion for retention in the Electronic Records system

3.  Support revenue cycle management with payment collection

4.   Participate in Team huddles

5.  School Based Health Clinic (SBHC):  If located at a SBHC Clinic, support the School District Health Aid for basic triage of student medical needs.  Participate in team huddles.

6.  Standard Operating Procedures:  Support Trainer for maintenance of standard operating procedures 

Requirements:

Associates or bachelor’s degree or equivalent work experience

Bilingual speaker  (English and Spanish)

Proficient customer service skills preferably healthcare but not required

Basic knowledge of digital system (including Microsoft Office Suite) required

Critical level of attention to detail, organizational skills and time management

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Starting pay: $44.00/hr

The Nurse Practitioner will provide safe, effective, and quality primary, preventive, and evidence based health care to patients in a culturally competent manner, focusing on health promotion and disease prevention.
The Nurse Practitioner must demonstrate regard for the rights of all patients and provide respectful and considerate care focused on the patient's individual needs.  The Nurse Practitioner will provide a safe and confidential environment for patients, families and personnel.

Essential Functions: 
1.  Interviews patients to obtain accurate, thorough health histories.
2.  Performs physical examinations and provides preventive health services.
3.  Orders, interprets, and evaluates diagnostic tests to identify and assess patients’ clinical problems and health care needs.
4.  Establishes diagnostic impression.
5.  Formulates comprehensive health care plan based on findings.
6.  Prescribes or recommends medications or other forms of treatment.
7.  Refers and consults with other professionals as needed.
8.  Educates patients and family members about health care issues.
9.  Ensures appropriate patient follow up and re evaluation occur.
10. Actively participates as a member of the integrated health care team, working conjunctively with the School Based Care Clinic, Care Team, dental and behavioral health departments to ensure    seamless, multidisciplinary patient care
11.May be scheduled for Saturday clinics and telehealth hours.

Education/Experience:  
·   Master’s Degree or Doctorate in Nursing. 
·   At least two years’ experience in a family medicine or community health center setting and  DEA preferred, 
·   Previous non-profit and/or volunteer experience preferred.  
·   Bilingual speaker highly preferred.
·   Exhibit cultural competence and exceptional teamwork skills. 

Please select "Apply" below for full job description.

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Starting pay $29-$36/hr

This job description in no way states that these are the only duties to be performed by the employee occupying this position.  Supervisors may request additional job related duties to performed by employee.

Position Summary:  
Provides quality clinical mental health (behavioral health) counseling to adults, couples, and families. Also provides comprehensive diagnostic mental health services including: brief assessments, interventions, psycho education, referrals and consultations for patients in the mental health and primary care setting. Provision of services is through a Federally Qualified Health Center and takes place in an integrated care setting. Position is full time, 35-40 hours a week.Summit Community Care Clinic uses an integrated health treatment model and Behavioral Health (BH) Providers work closely with primary care providers, dental providers, psychiatry and health educators. Therapeutic modalities include individual therapy, couples therapy, family therapy, group therapy, short term and long term treatment, crisis response, outreach, and case management. BH providers work from a systems perspective and a community perspective to formulate treatment conceptualizations, interventions and case management. Clinical acuity in this population has a broad range and providers work with the interface of mental health and social determinants of health as well as the physical manifestations of health.

The Behavioral Health Provider, as part of the primary care treatment team identifies, triages and manages patients with medical, behavioral, and mental health problems within the primary care setting. The Behavioral Health Specialist provides psycho-education and patient education strategies and develops treatment plans for patients and their care team.

The Behavioral Health Provider must demonstrate regard for the rights of all patients and provide respectful and considerate care focused on the patient's individual needs.  The Behavioral Health Provider will provide a safe and confidential environment for patients, families and personnel.

 Behavioral Health Providers who work in the School Based Health Centers are hired with the knowledge that their regular hours are commiserate with the academic calendar year. Additional hours may be available during periods when school is not in session. Due to the seasonality of these positions, SCCC and the employee agree that full-time benefits will be maintained during periods of extended leave due to school closure. Documentation by employee and SCCC may be required to maintain benefit eligibility.

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Starting pay: $22/hr

The Quality Improvement (QI) Coordinator supports the Chief Quality and Risk Officer in carrying out administrative activities related to the Quality, Risk Management, and Compliance programs at Summit Community Care Clinic. They collaborate with all levels and departments throughout the organization to carry out action items, corrective actions, and quality improvement activities. They are responsible for coordinating with the Data Coordinator to collect data related to process outcomes and reporting it in an organized and effective manner to members of leadership. The QI Coordinator performs assessments related to quality, risk management, and compliance, reports findings to the appropriate staff, and follows up on actions taken to resolve the findings. They provide administrative support for operational site visits and facilitate quality/process improvement activities by organizing Plan-Do-study-Act (PDSA) cycles with relevant staff members, supporting data collection, and closing the loop. The QI Coordinator is also responsible for carrying out activities related to patient feedback.

Essential Functions:   

1. Work with staff to facilitate PDSA cycles by helping to identify appropriate process changes, data collection methods, and documentation of findings. Provide communication back to staff on outcomes of process improvement activities.

2. Prepares materials for QA meetings and maintains relevant minutes and action items.

3. Follows up on corrective actions from risk and quality assessments such as audits, peer review, and patient safety investigations.

4. Track results from various quality and risk assessments such as peer review, unanticipated outcomes, and risk assessments to identify trends.

5. Coordinate patient satisfaction surveys and prepare results for presentation.

6. Coordinate and facilitate patient feedback activities and meetings, including recruitment of patients to attend.

7. Coordinate chart audits as needed.

8. Support activities related to QI for grants deliverables.

9. Perform clinical system/process audits (i.e., test and referral tracking, credentialing and privileging, and clinical protocols) to identify gaps.

10. Perform risk assessments at least quarterly to identify potential risks to the organization. Communicate findings to department leads and follow up on action items to completion.

11. Coordinate and perform audits on processes related to PCMH recognition to ensure compliance to standards.

12. Coordinate and perform audits related to health center program compliance.

13. Coordinate and perform audits related to risk and operational compliance needs.

14. Update documentation related to clinical quality as needed.

15. Provide support in closing the loop on all corrective actions taken related to unanticipated outcomes,

16. Coordinate with Data Coordinator to ensure processes are adequate to support data reporting needs.

17. Provide administrative support for risk/compliance software as it pertains to quality, risk, and compliance.

18. Act as main administrative support for operational site visits, coordinating the collection and organization of all relevant documentation to ensure that all pre-visit needs are met.

19. Collaborate with Data Coordinator on projects as needed.

20. Create monthly risk/safety/quality staff newsletters.

21. Attend department meetings as necessary to provide support for quality improvement activities, ensure coordination and completion of action items, and provide follow-up to teams.

22. Provide other support as needed for the quality, risk management, and compliance programs.

For full job description including qualifications, click on "Apply" below.

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The Care Clinic is a recognized rural rotation site for family medicine residents through the Colorado Association of Family Medicine Residencies. Residents serve 4-week rotations, gaining experience in all aspects of primary care service delivery including obstetrics, pediatrics, chronic care management and office-based procedures.   Program supervision is provided by the Chief Medical Officer and board-certified Family Medicine physicians.

The Care Clinic’s dental program provides 6-week training program for dental assistants. Training is based on a textbook, lectures and on-the-job experience.

The Care Clinic is a training site for the National Institute for Medical Assistant Advancement (NIMAA). Scholarships are available for the program - contact mshell@summitclinic.org. Its innovative training model combines in-clinic experience with concurrent flexible on-line learning at an affordable cost. Students complete an 8-month post-secondary program prepared for meaningful entry-level employment in team-based primary care settings. For more information about the NIMAA training program go to https://nimaa.org/

Specialty care providers donate more than 1,000 hours of service to Care Clinic patients annually.  Services currently provided include dermatology, endocrinology, orthopedics, rheumatology, neurology, behavioral health, and dietary counseling.  

The Care Clinic is a site for the American Psychological Association Accredited Pre-Doctoral Internship in Psychology via the Colorado Psychology Internship Consortium (CO-PIC).

  Additional information

The Care Clinic is a training site for Advanced Practicum students and Master’s Internship placements.  Placements are typically either in the school or clinic setting, with supervision provided by the Chief Behavioral Health Officer. All positions are unpaid. 

Additional information